General Sale Terms & Conditions

GENERAL CONDITIONS FOR THE ON-LINE SALES(CONTRACTS AT A DISTANCE)

ARTICLE 1. GENERAL INFORMATION

1.1
These terms and conditions (the "Terms") are regulated by Decree 6 September 2005 n.206 ("Consumer Code") laying down provisions for the protection of consumers, and in particular Articles 50 to 68 relating to distance selling.

1.2
The General Conditions shall apply to orders to purchase the products (the "Products") issued online on this website (www.eredijovon.com) belonging to the Eredi di Bruno Jovon S.A.S. company headquartered in Venice, San Marco 5325,CF and P.I. 03061960278 (REA number: VE-280568).

1.3
Eredi di Jovon Brown reserves the right to change the Terms at any time without prior notice. However, the changes have no value towards the purchase orders that have been sent before the publication of the changes on the Site

1.4
The protection of privacy is subject to the rules of the Legislative Decree 196/2003.'' Privacy Code.''

1.5
Any purchases made by buyers of natural persons acting for purposes which are outside his profession or business may be carried out and purchase products for personal use only ("consumers") will be governed by the provisions of Legislative Decree no. 206/2005 (Consumer Code) for purchases made instead from buyers who are traders, wholesalers, retailers, and professionals who purchase for personal use, purchase transactions shall be governed by the Civil Code.

1.6
By checking the box "I accept the terms and conditions" that appears during the checkout process online, the buyer declares to have read and accepted all the terms and conditions below. In the absence of express acceptance of the Terms and Conditions, you will not be allowed to complete the purchase process online.

1.7
By accepting the General Conditions, and then with the issuance of the purchase order, the buyer expresses consent for all communications are sent and received via email. The cost of using the means of distance communication depends on the price charged by your service provider internet.

1.8
The buyer will be responsible for the correctness of the email address and all the information entered at the time of the order or the opening of your account.

1.9
The purchaser undertakes, once the purchase process, to print and save these Terms and Conditions, in accordance with the Articles. 52 and 53 of Legislative Decree no. 206/2005.

1.10
For any queries regarding the Terms and Conditions, for any claim or notice of withdrawal, cancellation of the order, return and refund, please contact:

Eredi di Jovon Bruno snc
VAT number IT03061960278
San Marco 5325
30124-Venice-Italy
E-mail: info@eredijovon.com
Telephone Number: +39-041-5228979
Fax Number: +39-041-5228979

ARTICLE 2. ISSUE OF THE ORDER AND CONDITIONS OF PURCHASE

2.1
In order to proceed with the issue of orders, buyers will need to register in the shop on-line, by entering all data files "mandatory" and by selecting a password to make the order.

2.2
The buyer may purchase the Products by selecting them in the On-Line Shop dedicated to the Product category searched and putting them in the "shopping cart". When the Products the purchaser are deemed to buy more than one, the same procedure described above must be repeated by clicking on "add to cart".Completed the selection of products, the buyer will have to click "buy". The correctness of the data relating to the product / the chosen / ie the "send data", the buyer will have to choose the mode of payment referred to in Article. 5. Choosing the mode of payment, the purchaser may proceed to place the Orders by clicking "close order."

2.3
Correct receipt of the order will be confirmed by Eredi di Jovon Bruno snc by means of an e-mail communication sent to the e-mail address provided by the buyer. The confirmation message will contain the company name of Eredi di Jovon Bruno snc, the address of the registered office, the essential characteristics of the purchased good, the price of the purchased product, delivery costs, payment and delivery methods.
The confirmation message will contain the order identification number to be used in any subsequent communication with Eredi di Jovon Bruno snc.
The right of withdrawal by the buyer, the methods and times for returning the goods in case of exercising the right of withdrawal are explained in art. 6 of this paper.

2.4
The sales contracts are concluded between the Parties at the time in which the buyer will receive the confirmation of purchase.

2.5
The items in the online store are mostly produced by hand so that small differences between the purchased product and the image of the same on this website are possible and desirable as a guarantee of autentiità.

2.6
In case of non-execution of the order due to unavailability - even temporarily - to produce the items, Eredi di Jovon Bruno snc, within 7 days of receipt of order, advise the customer by e-mail communication at e-mail and will consequently be re-credited to any sums paid or to propose an alternative product and / or replacement referred to in art. 6 (6.5).

2.7
Orders will be recorded in the database of the online shop, in the manner and in accordance with the provisions of Legislative Decree no. 30.06.2003 n. 196 ("Policy") and will be available by contacting (your company name).

ARTICLE 3. DELIVERY

3.1
Your Product will be delivered to the purchaser within the time limit indicated in the Communication e-mail including the confirmation of the order by the Eredi di Jovon Bruno. The delivery date indicated in the order confirmation shall be deemed to be indicative only.

3.2
Eredi di Jovon Bruno snc may, at its discretion, decide to do more partial deliveries. In this case, the buyer will be responsible for any costs above and beyond that expected for a single delivery.

ARTICLE 4. PRICES AND DELIVERY COSTS

4.1
All the prices of the Products contained in the on-line catalog are expressed in Euros (and on request in US Dollars and British Pounds). For the purchase in the aforementioned currencies, an exchange rate is proposed at the full discretion of Eredi Jovon which is irrevocably accepted at the time of purchase. All prices must be considered inclusive of VAT or equivalent European tax for customers residing within the EU area. All prices must be considered VAT exempt for customers residing outside the EU area.
However, these prices do not include delivery costs. The Products are sold at the list prices in effect at the time the order is placed.

4.2
The delivery charges are shown during the issuing of the order. Delivery costs will vary: however, these changes will have no value towards the purchase orders issued prior to the publication of the changes on the Site

4.3
Any taxes, duties and other charges provided by the laws of the State where the products will be shipped and delivered will be borne by the purchaser and paid by him at the time of delivery of the Products, directly to the tax authorities or customs authorities or to the courier charge delivery.

4.4
Heirs of Jovon Bruno is not required for the production of products until it has received payment of the price, once received payment of the Price, Eredi di Jovon Bruno snc is committed to producing the times in art.2.5 and ship the products by courier.

4.5
Heirs of Jovon Bruno snc guarantees the shipment of the Products that contained in the On-Line Shop by courier from time to time selected depending on the Product ordered and the place of destination. The products will be shipped by Eredi di Jovon Bruno snc, and delivered by the courier selected by Eredi di Jovon Bruno snc at the address indicated by the buyer at the time the Order.

4.6
Heirs of Jovon Brown is committed to doing everything in its power to ensure that the Products shipped pursuant to this article shall be delivered by the selected couriers.

4.7
Heirs of Jovon Bruno snc can not directly control the delivery of Products subsequent to shipment, can not be held responsible in any way for their non-compliance. In any case Eredi di Jovon Bruno snc shall not be liable for failures or delays in the execution of the order in the event that such failure or delay is caused by obstructions such as work stoppages, strikes, suspension of transport and any other cause that could be construed as an impediment due to force majeure or unforeseeable circumstances.

4.8
The purchaser, or other person entrusted by the buyer that they are the address given for delivery of the Goods in the Order Confirmation, are required to check at the time of delivery, that: (i) the Products correspond to the indicated in the transport document courier (DDT) for both the quantity and type, (ii) the parcel / package of the Products is intact, undamaged, not wet nor in any way altered even in the closing materials.

4.9
Any damage to the parcel / package of the Products must be immediately claimed by the purchaser by the affixing of a reserve of writing on proof of delivery courier. It is understood that once the slip is signed without any claim, the buyer can no longer raise any objection to the Eredi di Jovon Bruno snc with reference to the appearance of the goods.

4.10
The Products may be delivered by couriers only to you or persons authorized by, the subject to which the Products are delivered shall affix a signature to certify the delivery. Couriers do not make deliveries to PO boxes nor by inserting the Products in letter boxes or other similar places.

ARTICLE 5. METHOD OF PAYMENT

5.1
The buyer will pay the price and the contribution to the cost of shipping in art. 4 via PayPal or bank transfer or other means of payment that may be indicated by the Eredi di Jovon Bruno snc On-Line Shop. Heirs of Jovon Bruno, we reserve the right to change, at any time, the means of payment used by the customer, understanding that will be considered used those published in the On-Line Shop at the time the Orders are placed by the buyer.

5.2
In case of payment by bank transfer, the buyer must make the transfer to the bank data indicated in the On-Line Shop, specifying the reason for the order number reported by the Eredi di Jovon Bruno snc in the confirmation of purchase.

5.3
In case of payment through PayPal, at the time of order by the purchaser, the Web session will be transferred to PayPal's secure website. On this website, the buyer can complete the payment of the price and the contribution to the cost of shipping in art. 3 using their PayPal account and according to the terms of use of the PayPal service signed by the purchaser at that time or earlier. The Price and the contribution to the cost of shipping in art. 3 on the buyer's PayPal account will be simultaneously sending by Eredi di Jovon Bruno snc confirmation of purchase.

5.4
If requested by the purchaser together with the issuing of the order, Eredi di Jovon Bruno snc will send the buyer an invoice by e-mail. For the purposes of invoicing, will prevail on the information provided by the buyer. No amendment of the bill will be possible after its issuance by the Eredi di Jovon Bruno snc.

5.5
The information received by Eredi di Jovon Bruno snc pursuant to this article will be used exclusively to complete the procedures relating to the sale of the Products and for the reimbursement procedures in the event of exercising the right of withdrawal pursuant to art. 6 by the buyer.
In any case, Eredi Jovon reserves the right to send communications via email with an informative / promotional nature on products / services similar to those previously purchased or for which an active interest has been shown by creating a customer account on the site.

ARTICLE 6. RIGHT OF WITHDRAWAL, NON-CONFORMING PRODUCTS

6.1
Buyer who is also the consumer that you purchase the products for purposes other than his trade, business, commercial, craft or profession, has the right to withdraw from the purchase agreement, pursuant to and for the purposes of Art. 64 of the D. Decree no.206/2005, within 10 days from the date of receipt of the Products of the purchase contract.

6.2
The right of withdrawal may be exercised by sending, within the period specified in paragraph 6.1., A written communication to the Eredi di Jovon Bruno snc, by registered / r, in advance by e-mail, all 'address in art. 1, containing:
-(I) the intention to exercise the right of withdrawal;
-(II) the details of the Order gave rise to the contract of sale from which you want to withdraw. The notice may be sent, within the same term, by telegram, fax, e-mail, provided that it is confirmed by registered letter with acknowledgment of receipt within forty-eight hours. This shall be deemed to be delivered in a timely manner taking into consideration the date of the postmark accepting office.

6.3
In case of exercise by the purchaser of the right of withdrawal referred to in this article:
-(I) the purchaser agrees to return the products within 10 working days from the date on which the letter referred to above, (ii) all costs related to the return of the Products shall be borne by the purchaser including any taxes, duties, duties and other duties suitable for return of the goods, (iii) Eredi di Jovon Bruno snc will refund the price (net of any expenses referred to in paragraph (II)) as soon as possible, and within 30 days from the date of receipt of the registered letter referred to above, provided that: - the Products have been returned and are intact; - has also been returned parcel / package of the Products and the original is intact, - the products have not been used; (IV) Eredi di Jovon Bruno snc will inform the buyer the procedures for reimbursement of the price and may, for this purpose, request bank details (IBAN and holder of the c / c) to the buyer.In case of customized jobs, the customer agrees the job is considered started with the recieving of the deposit by Eredi Jovon, and since that moment such deposit is NO REFUNDABLE

6.4
If the purchaser exercises the right of withdrawal in a manner inconsistent with the terms and conditions set out in this Article, shall not be entitled to a refund of the price.

6.5
Alternative to exercising the right of withdrawal provided for in this Article. 6, the buyer who is also the consumer can opt for a "change product" according to the terms and conditions agreed with the Eredi di Jovon Bruno snc

6.6
Except as provided for the right of withdrawal, the buyer is also consumer will also have the power to resort to remedies under Part IV of Title III Chapter I (Articles 128-135) of Legislative Decree No 6 September 2005. 206 ("Consumer Code") in respect of any defect in the product at the time of delivery.

6.7
Any lack of conformity must be reported to the Eredi di Jovon Bruno snc in the terms and conditions laid down in Article 132 of the Consumer Code to the email address indicated in paragraph 1.10.

ARTICLE 7. QUALITY ASSURANCE

7.1
All products sold online by Eredi di Jovon Bruno snc are mainly made by hand. Small variations in shape, size, color, different details imperfections are inevitable and are typical of manual processing and manufacturing of cameos, corals and jewelery in general.

ARTICLE 8. USE

8.1

The Products purchased online must always be used in accordance with the instructions in the order confirmation referred to in paragraph 2.3.

8.2
Heirs of Jovon Bruno snc does not assume any liability for claims related to improper use of the Product or improper handling of the same.

PRIVACY

8.1
Heirs of Jovon Bruno snc declares and guarantees that your personal data will be processed by the buyer in accordance with the provisions of Legislative Decree no. 196/03, as amended. Details of the methods of data processing are indicated in this Privacy Policy.

8.2
In the case of commissioned works with images produced by the purchaser, especially if they are portraits of minors or incapacitated subjects, he DECLARES that he is the legitimate owner of the images and / or, in the case of photographs of minors or incapacitated subjects, he exercises parental authority or the legal protection over children portrayed AUTHORIZES Eredi di Jovon Bruno snc to the use of his images in order to achieve the above-mentioned contract and their publication in the Eredi di Jovon Bruno snc website (www.eredijovon.com) and in the webpages related to Eredi di Jovon Bruno snc company (Facebook, Twitter, Pinterest , Tripadvisor etc.) as example and promotion CONFIRMS that he has nothing to expect on the basis of the above and irrevocably waives any right, claim or action arising out of the above authorized.

ARTICLE 9. PROPERTY INTELLECTUAL

9.1
All intellectual property rights related to the On-Line Shop (including its contents) are the exclusive property of the Eredi di Jovon Bruno snc and / or legitimate manufacturers of the products. On-Line Shop and its contents may not be reproduced in whole or in part, transferred by electronic or conventional, modified, linked or utilized in any way without the prior written consent of the Eredi di Jovon Bruno snc and / or its producers.

ARTICLE 10. APPLICABLE LAW AND JURISDICTION

10.1
General Terms and Sale and Purchase Agreements are governed by Italian law and in particular by the Civil Code and the Consumer Code and in the light of these should be interpreted.

10.2
Any dispute that may arise in connection with the General Conditions and / or the Sale and Purchase Agreement will be settled exclusively by the competent Court of Venice. The general conditions are authentic in Italian. For translation errors or possible linguistic confusions, the Italian version of this document is valid.